Windows found driver software for your device but encountered an error while attempting to install it (USB Mass Storage Devive - Access is denied) Windows encountered a probleme installing the driver software for your device. When I update the driver (with the Administrator rights) I get the errror message Please consult with your device manufacturer for assistance getting this device installed I get the errror messageĭevice driver software was not successfully installed The new Extenal Drive is not recognized by the PC. My PC is an HP Pavilion e9180f running Windows 7 64 Bits. I bought this second Extenal Drive for Backup to an existing IDENTICAL totally functinal WD My Book 1230 4 Tb. Problem started with the purchase of a an External Drive 4 Tb My Book from Western Digital.
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